Returns & Exchanges
At JOGA, we want you to be fully satisfied with your athletic gear, which is why we offer a 30-day window for returns or exchanges on all items in original condition. Whether it's a sizing issue or a change of heart, our goal is to get you back in the game with the right equipment.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Print and Pack
Download your prepaid shipping label and securely pack your unworn gear in its original packaging to ensure it arrives safely at our warehouse.
Ship the Package
Drop off your package at any authorized carrier location; once scanned, you will receive a tracking link to monitor your return's journey.
Refund or Replacement
After our team inspects the returned items, we will process your full refund to the original payment method or ship out your new exchange within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing