Frequently Asked Questions
Everything you need to know about your JOGA gear and orders.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return policy for athletic wear?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. For hygiene reasons, undergarments and water bottles are final sale.
How do I know which size to order?
Each product page features a detailed size guide. Our gear is designed for a performance fit; if you prefer a looser feel for your workouts, we recommend sizing up.
Are JOGA products sweat-proof and squat-proof?
Yes, our apparel is engineered with high-density, moisture-wicking fabrics that ensure full opacity during deep squats and quick-dry performance during intense cardio.
Do you offer professional or team discounts?
We do! Certified trainers and sports teams are eligible for our JOGA Pro program. Please contact our support team with your credentials to apply for a discount code.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.